Terms of service

OVERVIEW

This website is operated by Dedoland Ltd.. Throughout the site, the terms “we”, “us” and “our” refer to Giftbox Direct, owned and operated by Dedoland Ltd.. Giftbox Direct offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online ecommerce platform that allows us to sell our products and services to you.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using the Service.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

SECTION 3: ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to provide accurate and up to date information on our website. However, we are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information unless required by law.

SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, without notice at any time.

SECTION 5: PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. Many of our products are personalised, customised or made to order. These products are subject to our Refund Policy.

We have made every effort to display product colours, images and descriptions as accurately as possible. We cannot guarantee that your device display will show colours exactly as they appear in person.

We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction where necessary. We also reserve the right to limit quantities of any products or services that we offer.

All product descriptions, pricing and availability are subject to change without notice. We reserve the right to discontinue any product at any time.

SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us. If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided at the time the order was placed.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

SECTION 7: OPTIONAL TOOLS

We may provide you with access to third party tools over which we neither monitor nor have any control. Any use of optional third party tools is entirely at your own risk and discretion.

SECTION 8: THIRD PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties. Third party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third party websites.

SECTION 9: USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us comments, feedback, suggestions, ideas or other submissions, you agree that we may use them without restriction, unless otherwise agreed in writing.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You also agree that your comments will not contain unlawful, abusive or harmful material.

SECTION 10: PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11: ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.

SECTION 12: PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to violate any laws, to infringe upon intellectual property rights, to submit false or misleading information, to upload viruses or malicious code, to collect personal information of others, to spam, phish, scrape or interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13: DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error free.

The Service and all products and services delivered to you through the Service are provided “as is” and “as available”, except where expressly stated by us or required by law.

To the fullest extent permitted by law, Dedoland Ltd., Giftbox Direct and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors shall not be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the Service or any products purchased through the Service.

SECTION 14: INDEMNIFICATION

You agree to indemnify, defend and hold harmless Dedoland Ltd., Giftbox Direct and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or rights of a third party.

SECTION 15: SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

SECTION 16: TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

SECTION 17: ENTIRE AGREEMENT

These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service.

SECTION 18: GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.

SECTION 19: CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.

SECTION 20: CONTACT INFORMATION

Questions about the Terms of Service should be sent to us using the contact details below:

  • Business name: Dedoland Ltd.
  • Trading name: Giftbox Direct
  • Company number: 14664666
  • Registered address: 28 Portland Street, St. Albans, England, AL3 4RB
  • Email: info@giftbox.direct
  • Website: giftbox.direct